Dr. Patricia Shen - Clinical Director
Dr. Patricia Shen graduated from UC Berkeley with a Bachelor of Science degree in 1996, and then completed the Doctor of Optometry at State University of New York, College of Optometry. Dr. Shen has been in practice since 2000 and has specialized in the field of refractive surgery for the past several years. She is very excited to be an integral part of the Furlong team to provide the latest technology and best care to our patients. Dr. Shen hopes to offer her expertise and personal attention to make every patient's experience at Furlong Vision Correction a most memorable one.

Shirin Amirbeaggi - Senior Ophthalmic Technologist
Shirin has worked in the ophthalmology field since 1997. She graduated from Sydney University with a Bachelor of Orthoptics and has supplemented her education with extensive experience, working with a number of large ophthalmology centers in Sydney, Australia. She has been involved in all facets of ophthalmology including cataract and glaucoma surgery, oculoplastics, and refractive surgery. In the last five years, she has also been extensively involved in marketing ophthalmology practices to optometrists. Shirin is happy to be part of a great team and enjoys working with one of the area's top ophthalmologists.

Will Perez - Senior Laser/Ophthalmic Technician
Will began his career in ophthalmology in 1992 when he joined the United States Army. As a medic, Will assisted in thousands of cataract and oculoplastic surgical procedures. In 1994, he graduated from Bryman College as an Ophthalmic Technician and he recently became licensed as a certified ophthalmic assistant. He has also been certified by Bausch and Lomb as a LASIK Assistant and holds a VISX Certification as a Laser Operator as well. After working in several high-volume ophthalmology practices, Will joined the team at Furlong Vision Correction in the fall of 1999. He is a valued member of our team and enjoys the challenges and satisfactions of this dynamic field of ophthalmology.

Carla Monaghan - Ophthalmic Surgical Technologist
Carla Monaghan has enjoyed working in the field of ophthalmology for over 15 years. She first worked alongside Dr. Furlong in 1996 at the Gimbel Eye Centre in Canada while Dr. Furlong was completing a full-year LASIK fellowship. In 2005 Carla attained her Certified Ophthalmic Assistant designation, specializing in Ophthalmic Surgical Assisting. Never shy to face a new challenge, Carla jumped at the opportunity to move to California to work with Dr. Furlong again. Carla loves working with patients and being part of a specialized team of professionals dedicated to excellence in patient care.

Felicia Cardoso - Center Manager
Felicia started working with Furlong Vision Correction in November 2000. An experienced customer service representative, she enjoys talking to patients before their surgery - when they are very nervous - and after their surgery - when they are happy with the results. And Felicia can understand the patient perspective because she is a former LASIK patient herself. Being nearsighted and having large pupils, Felicia had always had problems with nighttime halos and avoided driving at night, especially in the rain. Now that she's 20/15, her problems with halos have been substantially reduced, and she's happy to tell you that she can even see the moon!

Matt Hospidor - Patient Counselor
Matt enjoys working in the medical and LASIK fields. He started his professional career in customer service and moved on to become a product manager in the home productivity software industry. He then began a seven year career as a sales and account executive in high tech. Just prior to joining Furlong Vision Correction, he explored a career in teaching and was a substitute teacher for grades 1-8. Through his many experiences he confirmed that he truly enjoys helping, educating, and collaborating with people which is why he's so excited about his role as a patient counselor.

Dana Marcos - Professional Relations Coordinator
Before joining the FVC staff, Dana worked as a senior optician in Capitola. She also has experience in management and customer service and studied business and applied professional studies in college. Dana is very excited to be part of such a great team and looks forward to a long career in ophthalmology. She will be working with our co-managing optometrists and says, "I just can't wait to meet all the dedicated optometrists who take such good care of our LASIK and cataract patients. It will be a pleasure to work with them all."

Kim Martin - Patient Counselor
Kim is the newest member of the Furlong Vision Correction team. She brings her many years of experience in customer service, sales and management to her role as patient counselor. She strives to give each patient her personal attention and enjoys educating them about LASIK and their other vision options so that they can make the right decision for their eyes. She is committed to conducting business with heart and integrity. "I love the one-on-one interaction with the patients. To see their happiness after surgery is such a rewarding part of this job. I am excited and honored for the opportunity to be working with Dr. Furlong and the incredible staff here."

Michelle Smith - Patient Counselor
Before joining Furlong Vision Correction, Michelle spent many years in the customer service medical field. Joining us in 2005 she loved putting people at ease and calming their pre-surgery jitters at the front desk. Now a patient counselor, Michelle enjoys working closely with patients educating and helping them thru their laser vision correction process. "I love being a part of a great team dedicated to our patient's care and seeing the transformation our patients make when retiring their contacts or glasses for their new pair of eyes. It's truly is amazing!"

Dana Jimenez-Valassis - Administrative Coordinator
Dana Jimenez-Valassis joins the Furlong Vision Correction family, with a background in Patient Services, Medical Receptionist, and Customer Service. Helping patients prior to the procedure and then seeing them at their follow up appointments afterwards, and the change it has made in their lives is what she truly enjoys. "Before joining Furlong Vision Correction I wasn't sure what type of medical field I would fit into as a career, now after being here I realize what a difference vision correction makes."

Lisa Heitman - Financial Administrator
Lisa Heitman has worked for FVC in various capacities for the last several years. She has finally settled into the role of financial administrator where her job is to facilitate financial transactions, both incoming and outgoing, for the clinic. "Working in an office that is consistently trying to provide both medical care and customer service with integrity is a rare treat, and I have great admiration for the work that Dr. Furlong and his staff do every day to help our patients have a positive, life-affecting experience."

Jeanette Harrison - Director of Patient Development
Jeanette graduated from Stanford University, majoring in Human Biology. She has been working with state-of-the-art technologies in the biotechnology and medical fields for more than 15 years. Jeanette has been with Dr. Furlong since May 1999, and works to ensure that patients and customers get the highest quality service with a personal touch. She enjoys interacting with patients and loves to see their thrill and excitement the day after their LASIK procedure.

Bryan Furlong - Director
Bryan had LASIK surgery in September 1999 with a monovision correction. For the first time in his life he was completely free of glasses and contact lenses - a fact he especially appreciated when his trip to Hawaii two months later gave him a whole new perspective on water sports! Bryan has spent 18 years helping Bay Area companies excel at providing the best products, services and customer care in their field. He received his undergraduate degree from Stanford University and his MBA from Harvard.